Privacy Policy

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

When you schedule a service, request a quote, or contact us, we may collect the following information:

• Name and contact information (email address, phone number, address)
• Vehicle information (make, model, year, VIN)
• Payment information (credit card details, billing address)
• Service history and preferences
• Any other information you choose to provide to us

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser and device information
• Operating system
• Pages visited and time spent on our website
• Referral source
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Processing transactions and managing your account
• Communicating with you about appointments, services, and promotions
• Sending you marketing communications (with your consent)
• Analyzing website traffic and user behavior
• Customizing your experience on our website
• Ensuring the security and integrity of our website and services
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and services
• Analytical/Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow us to remember your preferences and customize your experience
• Targeting/Advertising Cookies: Used to deliver relevant ads and track campaign performance

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in providing our services (payment processors, IT service providers, marketing agencies, etc.)
• Business Partners: Trusted partners who help us offer certain products or services
• Legal Authorities: When required by law or in response to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We take the following steps to secure your data:

• Encryption of sensitive information during transmission
• Regular security assessments and testing
• Access controls and authentication procedures
• Employee training on privacy and security practices
• Secure hosting and infrastructure

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly with your request
• Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your service appointments and transactions.

Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

International Data Transfers

We may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: